What questions can project managers ask to optimize and streamline communications? select all that apply.

1) What do project managers need to identify before creating a communication plan?

Ans: Project stakeholders, communication methods, goals of communication, and barriers to communication

2) Which of the following is true of effective communication in project management? Select all that apply.

Ans:

• It helps projects run on time and meet expectations
• It is clear, relevant, and frequent
• It continues throughout the entire project

3) Which of the following categories are part of a communication plan? Select all that apply.

Ans:

• Recipients
• Key dates
• Delivery methods
• Communication goals
• Communication type

4) As a project manager, part of your communication plan is to identify risks and present barriers in-person. What additional details does the communication plan need to include? Select all that apply.

Ans:

• Type of communication
• Resource locations
• Frequency

5) What are the key benefits of a communication plan? Select all that apply.

Ans:

• Involves stakeholders in effective conversations
• Improves overall effectiveness of communication
• Keeps people engaged and motivated throughout the project

6) Which of the following communication methods is most appropriate for high-level stakeholders who don’t need detailed project updates?

Ans: Newsletters that summarize key milestones and project progress

7) Which tools can help determine the best type of communication for each person or role involved with the project? Select all that apply.

Ans:

• RACI chart
• Stakeholder map

8) What project management best practice includes documenting plans and making them available to stakeholders?

Ans: Knowledge management

9) Which of the following could a project manager include in a centralized planning document, also known as a dashboard? Select all that apply.

Ans:

• A brief project description
• Instructions for how to use the sheet
• Links to any non-spreadsheet files

10) What is the purpose of a communication plan?

Ans: Organize and document the processes, types, and expectations of communication

11) An effective communication plan can help with which of the following processes? Select all that apply.

Ans:

• Project continuity
• Change management

12) Which of the following communication methods are most appropriate for core project team members? Select all that apply.

Ans:

• Daily meetings to report on project progress
• Virtual check-ins to answer questions

13) What questions can project managers ask to optimize and streamline communications? Select all that apply.

Ans:

• How can we improve communications with you?
• What is working in how we communicate with you about the project?
• What is not working or is not effective in our communication?

14) How can project managers ensure plan visibility for stakeholders? Select all that apply.

Ans:

• Manage document permissions to give access to relevant information
• Keep documents in a centralized location

15) Fill in the blank: Project managers should identify project stakeholders, communication methods, communication goals, and communication _____ before creating a communication plan.

Ans: frequency

16) Why should you share your communication plan document with your team? Select all that apply.

Ans:

• Ensure you aren’t missing crucial information
• Let them offer feedback
• Make them aware of the plan

17) Which of the following are best practices for concise emails? Select all that apply.

Ans:

• Lead with key points and action items
• Add a note at the top that some details may not be relevant to certain recipients

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